Privacy Policy
Effective Date: October 2025
Website: https://www.forceworkwear.com.au
Business Name: Force Workwear
Contact Email: hello@forceworkwear.com.au
1. Who We Are
Force Workwear is an Australian business providing custom embroidery, DTF printing, and branded workwear solutions.
Our website address is https://www.forceworkwear.com.au.
We are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, delivery/billing address, and payment details when you place an order or contact us.
Account Information: If you create an account, we collect login details and preferences.
Technical Data: IP address, browser type, operating system, and usage data for analytics and site performance.
Comments: When visitors leave comments on our site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you use it. You can view Gravatar’s privacy policy at https://automattic.com/privacy/.
3. Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from images posted online.
4. Cookies
We use cookies to enhance your browsing experience and improve our services.
If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience (lasting up to one year).
Login cookies are stored for up to two days, and display preference cookies for up to one year.
If you select “Remember Me”, your login will persist for two weeks.
Additional cookies may be set when editing or publishing content to maintain site functionality.
You can disable cookies in your browser settings; however, some parts of our site may not function properly if you do.
5. Embedded Content from Other Websites
Articles or pages on this site may include embedded content (such as videos, images, or social media feeds).
Embedded content behaves in the same way as if you visited the original website and may collect data about you, use cookies, or include third-party tracking.
6. How We Use Your Information
We use your information to:
Process and fulfill orders.
Communicate with you regarding your purchase, delivery, or support requests.
Improve our website and customer experience.
Comply with legal and regulatory obligations.
Send marketing communications if you’ve opted in (you can unsubscribe at any time).
7. Who We Share Your Data With
We may share your data with:
Payment gateways (e.g. Stripe, PayPal) to process secure transactions.
Delivery partners (e.g. Australia Post, courier companies) to fulfill orders.
IT service providers who help maintain our website.
Spam detection services for security.
If you request a password reset, your IP address may be included in the reset email.
We will never sell or rent your personal data to third parties.
8. Data Retention
Comments and their metadata are retained indefinitely for spam and moderation purposes.
For registered users, we store personal information in their profile until they delete their account.
Order and invoice records are kept as required under Australian tax and business laws.
9. Your Rights
Under the Privacy Act 1988 (Cth), you have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your personal data (except where we are required by law to retain it).
Opt out of marketing emails at any time.
To exercise these rights, please contact us at info@forceworkwear.com.au.
10. Data Security
We use SSL encryption, secure servers, and trusted payment gateways to protect your information.
While we take all reasonable precautions, no online transmission is completely secure, and you share information at your own risk.
11. Where Your Data Is Sent
Visitor comments and form submissions may be checked through an automated spam detection service.
We may transfer data to service providers outside Australia where necessary, but only to providers that comply with equivalent privacy safeguards.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will be posted on this page with a revised “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 info@forceworkwear.com.au
🌐 https://www.forceworkwear.com.au
